KYC SELF-UPDATE
Stay Secure, Stay Updated
Our Electronic Know Your Customer (eKYC) process is a digital and frictionless experience for updating or submitting Identity, Address, Income and Personal Information quickly, and securely from anywhere at anytime.
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Easily & securely update your ID, address, income, and more with our intuitive digital eKYC platform designed for convenience, flexibility, and compliance.
Convenient
Update your information without the need to visit a branch.
Secure
Enhanced digital ID verification and biometrics strengthen fraud prevention, and safeguard your personal data.
Fast
Complete the process in just a few minutes.
Visit a Branch
Visit us in person at one of our branches in Bellevue, or Grand Bay.
Bank over the Phone
Speak to an agent from our member services team.
GBCCU Online
Bank securely online. It’s safe, convenient and easy to use.

Anyone. Anywhere. Anytime.
What's Required
You can complete our KYC process from anywhere, at anytime. All you’ll need is 5 minutes and the items below:
- A Smartphone, Tablet or Laptop with a working camera
- A Valid Email Address
- Two forms of Government-issued IDs (Passport, Driver's License, Social Security, National ID)
- Proof of Address (Utility Bill / Bank or Credit Union Statement / Government Letter or Notice))
- Proof/Evidence of Source of Income / Wealth
How it works
Verify Your Identity
Use your phone, tablet, or laptop to verify your identity by uploading or taking a picture of your government-issued ID. Follow the simple instructions to complete this step.
Upload Your Documents
Once your identity is verified, you’ll be redirected to our secure eKYC form. Here, you can upload:
– A second ID (Different from the one for verification)
– Proof of Address
– Proof of Income
– Other Required Information
Submit Your Data
Fill out all required fields and double-check the information. Submit the form, and done.
It’s that easy!

Easy as 1.2.3
Even our KYC Process is Simple.
Grab your device and verify your identity.
Upload your documents using the online form.
Double check your information and submit.